Wajid Ali Shah

Cybersecurity Specialist | Security Operations, IAM & Endpoint Security

Lahore, Pakistan

Profile summary

Accomplished Cybersecurity Specialist with 7 years of progressive experience in security operations, IAM, and endpoint security. Track record of directing infrastructure operations, endpoint security hardening, and multi-platform access controls across enterprise environments. Committed to maintaining secure network segmentation and robust access management processes while holding industry-recognized certifications.

Career highlights

Endpoint Security Operations: Deploys and tunes CrowdStrike Falcon XDR across the enterprise endpoint fleet while reviewing detections and leading threat response.

Identity And Access Management: Administers JumpCloud, Google Workspace, and Azure AD to enforce multi-factor authentication, conditional access, and provisioning.

Network Security Architecture: Configures FortiGate firewalls, Cisco switches, and wireless infrastructure to maintain secure network segmentation.

Security Certifications: Holds professional certifications including EC-Council Certified Ethical Hacker and Fortinet Certified Associate.

Key skills

Professional
Alert Triage & InvestigationIncident ResponseThreat DetectionSIEM (log review & analysis)Security Policy EnforcementMFASSOUser Lifecycle ManagementConditional Access / Zero TrustDirectory InsightsPassword ManagementMicrosoft 365CrowdStrike Falcon XDRJumpCloudJamf ProEndpoint Protector (DLP)Patch & Device ManagementFortiGate & Sophos FirewallsVLANsCisco Catalyst SwitchesWireless Network SecurityTCP/IPSwitchingZero Trust principlessecurity policy compliancepursuing NIST CSF and ISO 27001 (Lead Auditor track)Microsoft AzureWindows Server (2016-2022)Windows 10/11macOSVMware ESXiHyper-VVirtualBoxRouting & Switching
Skills
NetworkingIAMActive Directory

Professional experience

Senior IT Support Engineer | Infrastructure & Endpoint SecurityJul 2022 - Present
VentureDive Technology Services Ltd

Directs endpoint security, identity access management, and core network infrastructure operations. Manages security policies, access controls, and multi-platform environment hardening while serving as the primary escalation point for complex technical and security issues.

  • Deploys and tunes CrowdStrike Falcon XDR across the enterprise endpoint fleet while reviewing detections and leading threat response.
  • Administers JumpCloud, Google Workspace, and Azure AD to enforce multi-factor authentication, conditional access, and provisioning.
  • Configures FortiGate firewalls, Cisco switches, and wireless infrastructure to maintain secure network segmentation.
  • Standardizes macOS, Windows, and Linux environments across the multi-platform enterprise fleet.
  • Coordinates with vendors and internal teams to resolve escalated technical and security issues within SLA requirements.
IT Support OfficerOct 2020 - Jul 2022
Sapphire Textile Mills Ltd

Managed infrastructure operations and user support across systems, directing identity access and local network security. Administered Active Directory and Microsoft 365 environments while delivering tiered technical support for complex network and hardware issues.

  • Administered Active Directory, DNS, DHCP, and Group Policy to enforce secure access control and account management processes for the user base.
  • Configured and maintained Sophos Firewall and UniFi wireless networks to secure network access across the organization.
  • Managed Microsoft 365, including Exchange Online and Azure AD identity and access administration, alongside infrastructure monitoring.
IT OfficerJun 2019 - Oct 2020
Texcot International

Directed IT infrastructure operations, overseeing system administration and network maintenance across local environments, while maintaining database support and administering enterprise applications.

  • Installed and managed Windows Server environments encompassing Active Directory, DNS, and DHCP, alongside configuring user accounts, permissions, and access policies.
  • Maintained network infrastructure through switching and cabling work while performing system troubleshooting, backups, and server maintenance.

Education

Bachelor of ScienceJan 2014 - Jan 2018
University of the Punjab

Information Technology

Certifications

EC-Council Certified Ethical Hacker (CEH)EC-Council
Fortinet Certified Associate (Cybersecurity)Fortinet
Microsoft Certified: Azure Administrator AssociateMicrosoft
AWS Certified Solutions Architect - AssociateAmazon Web Services
Cisco Certified Network Associate (CCNA)Cisco
Google IT Support Professional CertificateGoogle
In Progress: ISO 27001 Lead Auditor, NIST CSF (GRC Mastery program)GRC Mastery program